Aspire DC has stock from many different suppliers and we do our very best to have as much in stock in-store as possible for your convenience. However, if we don't have it, or you want something very specific, we can order it in and in most cases can have it in-store or to your door within 7-days. (We say most cases because sometimes there are things beyond our control). Our products in-stock are shown by a message (i.e. 2 in-stock) above the checkout button or if in doubt please feel free to inquire on the product prior to purchasing.
Products can sell out before our stock on our website says its "Sold Out" (Particularly if it is a sale item). If your order is urgent and is required by a due date, please contact us first so that we can ensure all products can be sourced in time for you. If we cannot source an item that is sold out, we will offer an alternative or a full refund.
DELIVERY OPTIONS Your delivery options are: - Domestic – Australia: Delivered either with or without insurance - Pick up - International: You will be emailed a delivery quote.
FREE DELIVERY EXCLUDES DREAM DUFFEL
DELIVERY A set delivery rate will automatically be applied to your order.
Depending on size/weight of your order (and address location), delivery method will be either express post, parcel post or courier.
Please allow up to two days for handling, and two to seven business days for delivery of goods. This can also include express items as postage is beyond our control once it is received by Australia Post. Australia POST sometimes do not updated their tracking and we are not in control of the delivery once Australia Post have received it. If your order is URGENT, please contact us first to see what we can do to assure delivery ON-TIME!
You will be notified if any of your items are placed on backorder (which may cause a delay in delivery).
Bulky and international orders will incur an extra charge, which will be calculated prior to despatch. You will be notified via email of delivery charge for your approval.
‘Free delivery promotions’, bulky and large orders over 5kg may incur additional costs to which you will be informed.
TRACK MY ORDER We use Australia Post express post and parcel post services plus local couriers for deliveries. All orders are tracked by Aspire DC. Please contact us if you would like to track your order’s progress.
For international orders: Australia Post Economy Air (with signature on delivery) service is used. General delivery time-frame is up to ten business days (depending on delivery location). No tracking is available on this service. If you would like tracking on your order please advise us in the ‘notes’ section of your order and we can notify you of the service/cost available.
PICK UP Pick up from Aspire Dance Collections, 5/ 2880 Albany Highway, Kelmscott, WA 6111 during business hours. You will be notified by either SMS or email once your order is ready for pick up. If you are unable to make it for pick up we can arrange delivery for a small fee which will be quoted on at request and is cash on delivery
RETURNED GOODS Refer to Return Policy All postage costs of returned items are the responsibility of the customer and are not refundable. We accept no responsibility for damages of goods in transit. No refunds or exchanges are given on items that are on sale or limited editions. Please make sure items are chosen correctly and if unsure about sizing please send us a message prior to purchase.
Pointe Shoe Decorating
Want something for the kids to do these school holidays. Bring them down for some pointe shoe decorating. No appointment or group booking required. Only $35 per Shoe Decoration
Room Hire Available. Perfect for photography or to practice your Solo, Duo or Trio away from the Studio. From $15 per Person. Message for more information.
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